Forum Discussion
OtherBill
New Contributor II
Downloads were working perfectly in November, nothing in my environment has changed since then. DSLReports speed tests were working perfectly in November, nothing in my environment has changed since then.
Drops on my modem ... how does one tell? Isn't that something Cox tech support should be able to see? No splitters or amplifiers. PC is hardwired CAT 6.
In my opinion, the Cox network is not playing well with the rest of the Internet. Speed test (downloads) work fine from within the Cox network, but show problems when dealing with servers outside the Cox network.
BenS1
4 years agoFormer Moderator
@OtherBill
Thanks for answering all of the questions. For further troubleshooting please email us at cox.help@cox.com with your full name/full address and reference this post
Ben S.
Social Media Support Specialist
Thanks for answering all of the questions. For further troubleshooting please email us at cox.help@cox.com with your full name/full address and reference this post
Ben S.
Social Media Support Specialist
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