Performance issues in the Sahuarita/Green Valley areas of Arizona - downloads failing

Downloads were working perfectly in November, nothing in my environment has changed since then. DSLReports speed tests were working perfectly in November, nothing in my environment has changed since then.

Drops on my modem ... how does one tell? Isn't that something Cox tech support should be able to see? No splitters or amplifiers. PC is hardwired CAT 6.

In my opinion, the Cox network is not playing well with the rest of the Internet.  Speed test (downloads) work fine from within the Cox network, but show problems when dealing with servers outside the Cox network.