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slurton's avatar
slurton
New Contributor
3 years ago

Panoramic Wifi Model ethernet does not work.

I got my new Panoramic Wifi Modem about a month ago:

  • Plugged it in.
  • Wifi works
  • What ethernet port to I use? Picked the lower right port.
  • Ethernet works just as before.

Suddenly the Ethernet stopped working.

Many of my home devises are connected to my Ethernet network.

When I look at the back of the modem I see a flashing amber light where I plug in the Ethernet.

Help

3 Replies

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  • So I'm having the same issue. WiFi is fine but cannot connect via Ethernet with panarama modem in bridge modem. 

    • Darkatt's avatar
      Darkatt
      Honored Contributor

      Bridge mode = a SINGLE Ip address. If you are using it on a wifi device, ethernet will not get an ip address. Factory reset to defaults, it will then work. 

    • JulianN's avatar
      JulianN
      Moderator

      Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!