Forum Discussion

yl2020's avatar
yl2020
New Contributor
5 years ago

Panoramic Wifi connectivity issues with laptop only

I just installed the Panoramic device and Cox internet at home. The WIFI works well with other devices but not with my laptop. My laptop is Dell XPS15 and it doesn't any problem connected to other WI...
connection issues
internet
laptop
yl2020's avatar
yl2020
New Contributor

I searched the forum and found another person had this problem before but I didn't see how he/she fixed that. Thank you for your help.

BrianM's avatar
BrianM
Moderator
5 years ago
If not connected to it already, you may want to try connecting to the 5Ghz network with this computer as the 5Ghz network would usually be less susceptible to wifi interference.

Brian
Cox Support Forum Moderator
  • yl2020's avatar
    yl2020
    New Contributor
    5 years ago

    Hi Brain, thank you very much for your response. It seems that it's connected to 5G network. And it's the default choice of the laptop when it's connected to the WIFI. There's no choice for me to choose the 2.5 Ghz one.