Forum Discussion

jearbear's avatar
jearbear
Contributor
5 years ago

Packet loss/bad connection Rocket League

I took too long to provide information for my last post so it was locked. I tend to have pretty intermittent packet loss/bad connection/lag in Rocket League and random points of the day. Was gre...
  • jearbear's avatar
    jearbear
    5 years ago

    Well I had ATT installed yesterday. Night and day difference. Zero lag or latency issues anymore. Latency to the servers is a fairly rock solid 26ms.

jearbear's avatar
jearbear
Contributor
5 years ago

I removed the splitter and installed a coupler. Also removed the 3db attenuator from the modem as an attempt to improve this. Things seem better. Still feels dirty but not sewage dirty. Need to look at logs and run some tests before anything conclusive. 

This makes me think the power gain from removing the splitter is helping a bit... maybe. Packet loss was GOOD and now it is back to normal levels. Seems shorter lived the bad patches....

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Jearbear, Please let us know the results of your tests. We will be here to help. -Allan, Cox Support Forums Moderator.
    • jearbear's avatar
      jearbear
      Contributor
      5 years ago

      Did an overnight test of MTR but still connected to my router. No packet loss at the router but still packet loss in the usual areas although a lower percentage. When I get some time today I will do tracerts direct through modem.

      I have no new events in my log on the modem as well as 0/0 for correctable and uncorrectable errors. Lag is still present but in shorter bursts.

      Power levels below. I will replace the attenuator to help with the upstream power level.

      Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
      4 Locked QAM256 801000000 Hz 5.5 dBmV 40.9 dB 0 0
      1 Locked QAM256 783000000 Hz 5.6 dBmV 40.6 dB 0 0
      2 Locked QAM256 789000000 Hz 5.5 dBmV 40.8 dB 0 0
      3 Locked QAM256 795000000 Hz 5.7 dBmV 41.0 dB 0 0
      9 Locked QAM256 831000000 Hz 5.0 dBmV 40.8 dB 0 0
      10 Locked QAM256 837000000 Hz 5.1 dBmV 40.8 dB 0 0
      11 Locked QAM256 843000000 Hz 5.1 dBmV 41.0 dB 0 0
      12 Locked QAM256 849000000 Hz 4.9 dBmV 40.8 dB 0 0
      17 Locked QAM256 879000000 Hz 4.8 dBmV 40.6 dB 0 0
      18 Locked QAM256 885000000 Hz 4.9 dBmV 40.9 dB 0 0
      19 Locked QAM256 891000000 Hz 4.9 dBmV 41.0 dB 0 0
      20 Locked QAM256 897000000 Hz 5.0 dBmV 41.1 dB 0 0
      21 Locked QAM256 903000000 Hz 5.1 dBmV 41.5 dB 0 0
      22 Locked QAM256 909000000 Hz 5.2 dBmV 41.5 dB 0 0
      25 Locked QAM256 927000000 Hz 5.4 dBmV 41.6 dB 0 0
      26 Locked QAM256 933000000 Hz 5.4 dBmV 41.6 dB 0 0
      27 Locked QAM256 939000000 Hz 4.9 dBmV 41.5 dB 0 0
      28 Locked QAM256 945000000 Hz 5.2 dBmV 41.5 dB 0 0
      29 Locked QAM256 951000000 Hz 5.3 dBmV 41.5 dB 0 0
      30 Locked QAM256 957000000 Hz 4.6 dBmV 41.3 dB 0 0
      33 Locked QAM256 357000000 Hz 8.0 dBmV 41.6 dB 0 0
      34 Locked QAM256 363000000 Hz 7.9 dBmV 41.7 dB 0 0
      35 Locked QAM256 369000000 Hz 7.7 dBmV 41.5 dB 0 0
      36 Locked QAM256 375000000 Hz 7.5 dBmV 41.6 dB 0 0
      37 Locked QAM256 381000000 Hz 7.8 dBmV 41.6 dB 0 0
      38 Locked QAM256 387000000 Hz 7.7 dBmV 41.5 dB 0 0
      41 Locked QAM256 405000000 Hz 8.0 dBmV 41.6 dB 0 0
      42 Locked QAM256 411000000 Hz 8.0 dBmV 41.7 dB 0 0
      43 Locked QAM256 417000000 Hz 8.1 dBmV 41.8 dB 0 0
      44 Locked QAM256 423000000 Hz 8.4 dBmV 41.9 dB 0 0
      45 Locked QAM256 429000000 Hz 8.4 dBmV 41.9 dB 0 0
      46 Locked QAM256 435000000 Hz 8.5 dBmV 42.0 dB 0 0
      159 Locked Other 300000000 Hz 10.5 dBmV 42.2 dB 333562332 0




      Upstream Bonded Channels
      Channel Channel ID Lock Status US Channel Type Frequency Width Power
      1 3 Locked SC-QAM Upstream 32200000 Hz 6400000 Hz 32.0 dBmV
      2 1 Locked SC-QAM Upstream 19400000 Hz 6400000 Hz 32.0 dBmV
      3 2 Locked SC-QAM Upstream 25800000 Hz 6400000 Hz 32.0 dBmV
      4 4 Locked SC-QAM Upstream 38600000 Hz 6400000 Hz 31.0 dBmV
      • jearbear's avatar
        jearbear
        Contributor
        5 years ago

        Here is log after 3db attenuator. Upstream is still on the very cusp. Speeds are a bit better. I still feel there is something wonky with my line into the house or old wiring... I know the ground tap isn't grounded, would that be causing issues?

        Startup Procedure
        Procedure Status Comment
        Acquire Downstream Channel 801000000 Hz Locked
        Connectivity State OK Operational
        Boot State OK Operational
        Configuration File OK
        Security Enabled BPI+
        DOCSIS Network Access Enabled Allowed

        Downstream Bonded Channels
        Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
        4 Locked QAM256 801000000 Hz 1.6 dBmV 40.3 dB 0 0
        1 Locked QAM256 783000000 Hz 2.0 dBmV 40.3 dB 0 0
        2 Locked QAM256 789000000 Hz 2.1 dBmV 40.4 dB 204 621
        3 Locked QAM256 795000000 Hz 1.8 dBmV 40.2 dB 301 809
        9 Locked QAM256 831000000 Hz 1.4 dBmV 40.4 dB 229 715
        10 Locked QAM256 837000000 Hz 1.5 dBmV 40.3 dB 262 727
        11 Locked QAM256 843000000 Hz 1.9 dBmV 40.6 dB 178 576
        12 Locked QAM256 849000000 Hz 1.4 dBmV 40.3 dB 191 630
        17 Locked QAM256 879000000 Hz 1.3 dBmV 40.2 dB 202 695
        18 Locked QAM256 885000000 Hz 1.6 dBmV 40.5 dB 193 651
        19 Locked QAM256 891000000 Hz 1.4 dBmV 40.7 dB 192 761
        20 Locked QAM256 897000000 Hz 1.7 dBmV 40.8 dB 223 668
        21 Locked QAM256 903000000 Hz 1.8 dBmV 41.1 dB 214 651
        22 Locked QAM256 909000000 Hz 1.7 dBmV 41.0 dB 202 785
        25 Locked QAM256 927000000 Hz 1.9 dBmV 41.2 dB 196 824
        26 Locked QAM256 933000000 Hz 1.7 dBmV 41.2 dB 218 716
        27 Locked QAM256 939000000 Hz 1.7 dBmV 41.2 dB 152 653
        28 Locked QAM256 945000000 Hz 1.7 dBmV 41.0 dB 220 771
        29 Locked QAM256 951000000 Hz 1.5 dBmV 41.1 dB 191 807
        30 Locked QAM256 957000000 Hz 1.5 dBmV 41.1 dB 159 686
        33 Locked QAM256 357000000 Hz 5.0 dBmV 41.4 dB 226 1061
        34 Locked QAM256 363000000 Hz 4.8 dBmV 41.5 dB 234 1040
        35 Locked QAM256 369000000 Hz 4.5 dBmV 41.3 dB 206 1007
        36 Locked QAM256 375000000 Hz 4.4 dBmV 41.3 dB 200 983
        37 Locked QAM256 381000000 Hz 4.6 dBmV 41.4 dB 211 1020
        38 Locked QAM256 387000000 Hz 4.5 dBmV 41.3 dB 184 1038
        41 Locked QAM256 405000000 Hz 4.9 dBmV 41.3 dB 205 1052
        42 Locked QAM256 411000000 Hz 5.0 dBmV 41.6 dB 184 1002
        43 Locked QAM256 417000000 Hz 5.1 dBmV 41.7 dB 192 1025
        44 Locked QAM256 423000000 Hz 5.3 dBmV 41.8 dB 200 997
        45 Locked QAM256 429000000 Hz 5.4 dBmV 41.8 dB 168 940
        46 Locked QAM256 435000000 Hz 5.5 dBmV 41.8 dB 173 924
        159 Locked Other 300000000 Hz 7.6 dBmV 42.0 dB 336629180 0




        Upstream Bonded Channels
        Channel Channel ID Lock Status US Channel Type Frequency Width Power
        1 3 Locked SC-QAM Upstream 32200000 Hz 6400000 Hz 35.0 dBmV
        2 1 Locked SC-QAM Upstream 19400000 Hz 6400000 Hz 35.0 dBmV
        3 2 Locked SC-QAM Upstream 25800000 Hz 6400000 Hz 35.0 dBmV
        4 4 Locked SC-QAM Upstream 38600000 Hz 6400000 Hz 35.0 dBmV