Forum Discussion
b00st3d
New Contributor
i've been having bad 24/7 packet loss since 12/6 in Louisiana affecting gaming/voip calls/remote access/upload speed tests/etc. I ruled out my router, by plugging directly into my modem running ping plotter with the same issues present. I have a new modem coming tomorrow, but I'm sure it's not the issue. Seems like there has to be some bad uplink noise somewhere. Support also told me it was my modem and that I needed to switch to their $13/month panoramic modem to fix the issue!
Darkatt
2 years agoHonored Contributor
The pano modem for 12.99 a month is not worth it. On one hand, if you are NOT wifi savvy, it may be a good deal, on the other, you get a better modem by purchasing one, and you don't have to put out monthly.
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