Packet Loss Starting at Exactly 4:30PM EST
Everyday since December 1st, i have been experiencing a consistent 10% packet loss. I have contacted support multiple times about the issue, they stated i need a new modem cause mine is from 2019 the...
Forum Discussion
i've been having bad 24/7 packet loss since 12/6 in Louisiana affecting gaming/voip calls/remote access/upload speed tests/etc. I ruled out my router, by plugging directly into my modem running ping plotter with the same issues present. I have a new modem coming tomorrow, but I'm sure it's not the issue. Seems like there has to be some bad uplink noise somewhere. Support also told me it was my modem and that I needed to switch to their $13/month panoramic modem to fix the issue!
The pano modem for 12.99 a month is not worth it. On one hand, if you are NOT wifi savvy, it may be a good deal, on the other, you get a better modem by purchasing one, and you don't have to put out monthly.
