outgoing email no longer working
I have changed the settings of my email program to match the new setting required by Cox. I am able to receive email but not send email.
I am using Thunderbird. I changed the outgoing server sett...
Forum Discussion
Cox no longer allows GROUP EMAILS to more than 9 recipients from a cox.net address from your home computer mail program. My issue is that NONE of your techs know this! I spent hours trying to trouble shoot it on my end.....only to find out COX Administration decided to make this change WITHOUT telling the customers OR their own COX employees. I was finally advised by a COX Tier 2 tech upon filing a formal complaint (and after calling 10 times) to open a Gmail account because COX no longer allows group emails larger than 9. It is heartbreaking to me that COX does not tell their customers the truth. The poor customers don't know what happened and are frantically trying to troubleshoot the issue! Just tell them!!! Send a memo to COX employees so they will tell customers. COX wasted several days of my time. And I am just one of a lot of people having the same issue!
