Outages and inconsistent information from Cox
We have been without internet and TV service for about 48 hours now. I have gotten rare texts from Cox saying they are "still working to resolve the issue." One online agent told me it was related to...
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Interesting to hear about the possible Motorola problems. I did upgrade my service at the beginning of the month from the 250MB plan, but we were already having outages at that time, though. If the issue persists, would you recommend another brand modem? I am using a Nighthawk Router if that matters.
The outages don't seem to be during any specific time of day. I notice it all the way until about 10 PM when I sleep.
If the issue persists, would you recommend another brand modem?
Best to look at the levels and logs first before buying a new modem. 90% of the time it is signal related, specially if there are problems in your area. I just brought that up for FYI incase you did see high downstream levels or if going through a coaxial signal amp.
Understood. Thanks for the prompt replies and assistance!
