Forum Discussion

vinman's avatar
vinman
New Contributor
5 years ago

Outage on 8/11 now my modem wont stay connected, keeps dropping

we had an outage in Gilbert early this morning after midnight. once it was over around 8am though the internet connection wont stay up, it keeps dropping every min over and over. as you can see from ...
vinman's avatar
vinman
New Contributor
5 years ago

So now that my internet isnt dropping anymore this morning, im wondering if i should have the service guy come out tomorrow still ? or should i cancel it , any thoughts on that ?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @Vinman

    I've checked the modem signal levels and they're in the range we like seeing them. Let us know if you have further issues.


    Jonathan J
    Cox Moderator