Forum Discussion

reverendrazor's avatar
reverendrazor
New Contributor
2 years ago

Outage now over 24 hours - No ETA Northwest Arkansas area internet service. Seems to be a weekly issue. Any others experiencing this?

We have not had internet capabilities in over 24 hours. No ETA, no explanation, no apology, no rebates, no credit for not getting services we are paying for. What is going on with Cox Communications ...
connection issues
internet
Sweethome525's avatar
Sweethome525
New Contributor

yes, I am and i'm sick of it but they quick to cut you off, this been going on too long 

Lovemylab's avatar
Lovemylab
Contributor III
2 years ago

Have you signed up for updates via text on your phone? Those normally have an ETA. It may not be satisfactory, but it helps. If you haven't done it before, you have to do it for each outage, it's not a global subscription.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    Hey lovemylab I saw you on Reddit. Good job trying to get people from there over here.