Forum Discussion

michaelcoleman3's avatar
michaelcoleman3
New Contributor
26 days ago

Outage day 4

I’m no over 3 days with no end in sight. How long do they usually last? This really isn’t acceptable. Will they show a credit on my account? I’m now at 10% of the month with no explanation. I don’t get it? How can they run a business like this with no accountability?

  • Hi michaelcoleman3, the forums are for our customers to help each other with technical advice about Cox services and products, I am happy to check on your area status and review your account. Please feel free to reach out to us through Facebook, X CoxHelp. or send us an email to cox.help@cox.com Send us a private message with your complete home address to get started, Thank you for being so patient,