Forum Discussion

Bennybun's avatar
Bennybun
New Contributor
6 months ago

Outage at University drive and Alma School in Mesa

Why can’t they just give me an estimated time, it went out last night around 11pm and was set to fix for 12:34pm then it said it’ll take longer but no updates whatsoever like wtf. Give me an update, ...
LatitiaS's avatar
LatitiaS
Moderator
6 months ago

Hi Bennybun,

 

I work from home as well, so I understand the urgency to be updated.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com with your full address and I would be happy to check your area for any updates.  

 

Cox Forum Support Moderator 

  • pandab86's avatar
    pandab86
    New Contributor
    6 months ago

    Hello, I am in the same area and having the same problem with no estimated time of repair. Is there any idea when this will be fixed it has been almost 36 hours.

    • BrittneyC's avatar
      BrittneyC
      Moderator
      6 months ago

      Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com with your full address and I would be happy to check your area for any updates.  

      • pandab86's avatar
        pandab86
        New Contributor
        6 months ago

        I messaged on Facebook previously but no response yet.