Not getting the speeds I'm paying for.
I'm paying for a 500 Mbps plan, but every speed test is showing 40 Mbps - 120 Mbps. It's been like this for months. What's going on? Why am I not getting what I paid for?
Forum Discussion
But when Cox checks it, it is magically over 500mbps.
Hi, there. I'm sorry for the speed issue and I would like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I would be glad to investigate this for you.
