Forum Discussion

scott61's avatar
scott61
New Contributor II
6 years ago

Non-stop packet loss and speed dips.

Hello,   Iv been getting 30%-100% packet loss for about 3 days now. Just wanted to see if anyone was able to spot errors that i cant. I need the internet to make a living so any help would be amazi...
  • DustinP's avatar
    DustinP
    6 years ago
    Hi Scott61,

    I'm sorry to hear you continue to face packet loss even after a previous service appointment was completed. I appreciate wanting to take any possible angle to spot what's causing this to happen. We may need to have a follow-up appointment reserved to help identify what could be causing this issue still.

    Dustin
    Cox Forums Support Moderator
scott61's avatar
scott61
New Contributor II
6 years ago

Hello,

I did go ahead and set up a second visit for tomorrow. But I thought it may be helpful to offer extra data to maybe help you guys with diagnosing the issue.