Forum Discussion

ChasR's avatar
ChasR
New Contributor II
4 years ago

NO Modem Information

I took advantage of the COX offer some time back. ARRIS:CM8200A/P2 DOCSIS 3.1 32X8 MODEM.  The issue is that I can no longer access 192.168.100.1.

The response is that it cannot be reached.  WHY IS THIS INFORMATION BLOCKED?

6 Replies

Sort By
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Seems like you keep giving up with either business or comics.

    Have you ever reached your modem with this router?

    What IP address does your router issue to your device?

    What's the subnet mask for your router?

    • ChasR's avatar
      ChasR
      New Contributor II
      4 years ago

      I am able to run so that is not a problem.  The router is 192.168.0.1 which is the default also. I reached the previous modem and could see its internal information.  Somehow COX has shut down this capability.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        Try adding "http://" to the IP.

        Try changing the third octet of your LAN to 1.