Forum Discussion

smo's avatar
smo
Visitor II
20 days ago

No Internet/TV Service

This is unacceptable! We pay a significant amount each month, yet we are frequently left without service. Now, we've been without Internet and TV for the past five hours on a Friday night! I want an adjustment to my bill, and I urge Cox to improve their subpar service and deliver the quality we deserve for the charges we incur.

  • LaToyaW's avatar
    LaToyaW
    Moderator
    20 days ago

    Hello.

    Thank you for choosing Cox. I'm sorry you are experiencing issues with your services.  I would like to investigate this issue. Please email the full name and complete address to Cox.help@cox.com.