Forum Discussion

Ben_Lozada's avatar
Ben_Lozada
New Contributor
5 years ago

NEW MODEM! Can one change their own modem at home or does Cox need to be notified of this change?

Has anyone had to change/upgrade their modem with Cox? I was gifted a brand new modem which is an upgrade on my existing one. I obviously want to replace the older one but do I need to notify Cox of ...
Andrew_Wees's avatar
Andrew_Wees
Contributor III
5 years ago

what model is it?  if it doesn't activate you would need to call 

  • Ben_Lozada's avatar
    Ben_Lozada
    New Contributor
    5 years ago

    Netgear CM1200 - supports up to 2 Gbps. It is compatible with Cox as it shows up on their compatible modems list.