Forum Discussion
Yes nothing obvious wrong with the modem when I go to the status screen. Am I supposed to see a blue light on the modem or not? I've hit speeds up to 700Mbps (almost at 940), does this mean I'm still in docsis 3.0 mode or not?
Brian
Cox Support Forum Moderator
- stevehifi20034 years agoNew Contributor
Great technical feedback - thank you. Everything is connected securely inside the house. When I go to the main panel outside where the main cable feed comes in, there are two connectors (one is a simple 1 to 1 connector and the other is a 5-1002MHz splitter which looks like low quality). This splits the main signal to two lines coming inside the house - one of which I connect directly to the modem.
Is it possible that there is a problem with the outside 1 to 1 connector and/or splitter? I can order a new splitter if necessary (amazon sells 5MHz to 2300MHz).
- BrianM4 years agoModeratorIt's very possible and that could be a cheap fix if that turns out to be the issue.
Brian
Cox Support Forum Moderator
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