new 500/50 10% plan
I am getting conflicting information. The Sales Rep at my local COX store told me anyone with 500 down will now be getting 50 up with that plan.
It's written on an internal memo.
He called it ...
Forum Discussion
If your node has not been converted to support one Upstream OFDM carrier, you wont get 50Mbps Up
If you have the Upstream OFDM carrier, then cycle the modem several times, and your Upload should increase to 50Mbps Up
Also if you are missing all the 4 Upstream QAM channels, (That happened to me.) Cox made a mistake when configuring your node. Post your Diag Signals.
Also, if you have an RF Amplifier on your line, It will cause serious problems with your Upload. Bypass the Amp with a barrel connector or splitter to separate your modem from the Amp.
forums.cox.com/.../no-upload-in-the-arrowhead-area-85308.
Missing Upstream QAM channels will look something like this:
I don't have an amp in line for the Internet but there is a splitter that cox installed splitting the line
going to an amp for the cable tv. The other line from the splitter goes straight to the modem.
My download speed is almost 600 but the upload as of today after power cycling the modem
still at 10-12 upload.
K
I show all 4 upload channels on my SB6190 modem. I tried cycling several times and I had cox send a reset hit to the box. It's still 500/10. Unfortunately COX Internet Tech does not have the same information the 2 COX stores have concerning the upgrade from 500/10 to 500/50 at no additional cost.
Ken
