I am getting very slow speeds. I should have 1gig and I am getting 35Mps. Almost all of my bandwidth is gone. I was told by technical support that I need a new modem because my Netgear CM1000 is too old. Is this true? Is anyone else having problems with this modem?
Thanks.
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!
