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skoozar's avatar
skoozar
New Contributor
8 months ago

Netgear CM1000 Too Old?

I am getting very slow speeds.   I should have 1gig and I am getting 35Mps.   Almost all of my bandwidth is gone.  I was told by technical support that I need a new modem because my Netgear CM1000 is too old.  Is this true?  Is anyone else having problems with this modem?

Thanks.

 

  • Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!