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zmax71's avatar
zmax71
New Contributor II

Netgear CM1000 Randomly disconnects

I recently upgraded from 300mb to gigablast.  Ever since my modem will lose connection randomly for a few minutes.  The modem and router lights all still stay green when it happens.  I logged into the modem and found a bunch of errors in the log which i can post later if allowed.  It usually happens when 2 of us our playing video games, i am not sure if that has anything to do with it though.  It kicks us from the lobby and its getting really annoying because I cant figure out what the issue is.  The modem is about 2 years old now.   

3 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Your DOCSIS is rated for gigabit.  What is your router.  Are you using Cox WiFi pods?

    • zmax71's avatar
      zmax71
      New Contributor II

      I am using an Apple Airport Extreme.  The latest one (tower)

  • zmax71's avatar
    zmax71
    New Contributor II

    For some reason they are deleting my posts.