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cer8893's avatar
cer8893
New Contributor
4 years ago

Negative remark on credit report from cox!

Hello,

So I cancelled my service however there were some charges that weren't visible to me upfront. Cox ended up sending those charges to collection agency and they are on my credit report! Is there any way I can get it removed from my credit report? I paid whatever was due as soon as I found out about this. I would really appreciate if there's a way I can talk to someone at Cox for this to be removed from my credit report. Thanks!

1 Reply

  • Hi Cer8893,

    This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and your complete address. We’d be happy to assist you with this.

    Maria
    Cox Support Forum Moderator