Forum Discussion

Beyond's avatar
Beyond
New Contributor
3 years ago

My internet is constantly dropping. What the hell!!??!!

Is there is a fix to this garbage? I literally can't play an online multiplayer game without this trash internet DC'ing me every so often. Whats the point of paying so much for internet, when cox is so unreliable? I swear this comes in waves because it comes and goes though out the year. I think it is time for me to find another internet provider if this persists. Cox you are so unreliable and its a *** shame that there aren't many good options for internet in my area. 

1 Reply

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hello @Beyond,

    I'm so sorry that you are experiencing consent disconnections while gaming online. We'd like to help. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator