My account was billed twice.
Today I paid my bill in the morning, and tonight I was billed again for the same service.
You have my debit card on file and I am FURIOUS that I cannot even trust you guys with my payment info on your system. What if I didn't have enough balance in my account? I would be overdraft.
Your call center is closed even though supposedly you have 24/7 customer service. And your text agents are terrible, I've been waiting for a response for 20 minutes. Someone fix this NOW.