MOTOROLA MG755O ISSUES ROANOKE
Does anybody on Cox have a working Motorola MG7550 AC1900 modem\router? My wireless network is slow and devices are slow establishing a connection. Devices sometimes timeout attempting to establish ...
Forum Discussion
here are my Ethernet speed tests. I am directly connected to my MG7550 using a cat5 cable.
I used the speed test on the Cox site. It was connected to Cox Nova.
ping = 11ms
jitter = 3ms
download = 175.2mbps
upload = 10.7 mbps
second test
ping =11ms
jitter = 1ms
download = 3.6mbps
upload = 10.8mbps
third test
ping = 11ms
jitter = 1ms
download = 100.0 mbps
upload = 10.8mbps
I am sitting next to my MG7550. Nothing between my tablet and modem. I am using my wireless connection and the cox speed test going to Nova. I received a socket error on my first try.
ping = 16ms
jitter = 4 ms
upload = 10.0mbps
download = 26.0mbps
second test
ping = 14ms
jitter = 60ms
download = 32.5 mbps
upload = 9.5mbps
should no obstructions or interference. I am 5 feet from the modem.
- @DavidROA, if you'd like us to send out a service technician to investigate this further, please please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Please include a link to this forum thread. -Kevin M. Cox Support Forum Moderator
