allenga
7 years agoNew Contributor
Modem Upgrade Blunders
I own my Modem today. Cox keeps sending me emails for a free upgrade. When I log in to get it, it shows $10.99 a month. Another reason to hate Cox.
I own my Modem today. Cox keeps sending me emails for a free upgrade. When I log in to get it, it shows $10.99 a month. Another reason to hate Cox.
Had the same problem. Repeated offers received for no charge modem upgrade, then couldn't make it happen on-line (just the $10.99/month offer mentioned above). Called in for assistance and was told I would have to upgrade my plan (at additional cost) in order to get the "free" modem upgrade.
A pretty slimy 'upsell' effort I think. Sad