Forum Discussion
ryan_sauer
5 years agoNew Contributor
constantly. it is incredibly unreliable and goes in and out all the time. i believe they replaced the line in our roadway recently but we still have the same issues. my neighbor complains about it too, so it’s not just my setup.
- KevinM25 years agoFormer Moderator@Ryan Sauer, I am detecting potential signal issues with your modem. We encourage you to make sure there are no loose or damaged connections in the home. If issues persist, it may be best to have a service technician go out to the home to investigate further. Please email us at cox.help@cox.com for additional support.
@Jd3mrtn, you mentioned the system rebooting but not the wireless router. Do you have a separate wireless router connected to the modem? If so, did you enable bridge mode? Do you only experience drops on WiFi or does this also occur on a hard-wired connection? Here's some additional troubleshooting information:
www.cox.com/.../extend-wifi-range.html
-Kevin M. Cox Support Forum Moderator
Related Content
- 21 days ago
- 24 days ago
- 5 months ago
- 5 months ago
- 7 months ago