Major Packet Loss through Level 3 Backbone
I am experiencing major packet loss for any traffic that is routed through "Phoenix1.Level3.net" as shown in the below screenshot. There are a handful of sites that basically won't load or are simply...
Forum Discussion
ryanmcv, I saw your reply to my post about this same issue, thank you for your reply. I have been testing this issue across multiple platforms and locations all replicating the same problem. This is the worst connection issue I have ever experienced. Due to this issue I am 100% unable to work and do my job.
It would be nice to have an answer from Cox to your question: "Are there any known issues with Level 3/CenturyLink at the moment? Or any other issues with the Cox network in Phoenix that would be causing this?"
I still have not received a response from Cox about this issue, even after submitting a formal ticket last week. It seemed better this weekend but is back to being almost unusable today.
Again, I ask the question to Cox: Are there any known issues with Level 3/CenturyLink backbones out of Phoenix?
- Hi Ryanmcv,
We may need to take a look at the network in your area. Please email us at cox.help@cox.com with your full name and address for further assistance.
Ben S.
Cox Support Forums Moderator
