Major Packet Loss and Latency
This is more of a plea than a request for technical help.
For the past three months I've been experiencing the same packet loss and jitter issues as so many other forum members. I've gone throug...
Forum Discussion
Hi @OCSD,
I know how frustrating it is have constant packet loss and speed issues. Please call the number that the Executive Escalations team gave you this coming Monday.
Ben S.
Cox Support Forums Moderator
I know how frustrating it is have constant packet loss and speed issues. Please call the number that the Executive Escalations team gave you this coming Monday.
Ben S.
Cox Support Forums Moderator
Oh, do they have new information regarding the node investigation / repair from the last time I spoke with them?
I've been sent to voicemail every time I've tried to call the number they left for me last Wednesday. Including just now
- Hi OCSD,
I apologize that my team does not have any details regarding your node work. I understand you are having a difficult time reaching our Executive Escalations team. Please email my team at cox.help@cox.com with this post, your full name, and a good number to reach you and we can forward this information to our Executive team.
Maria
Cox Support Forum Moderator
