I am really disgusted with COX INTERNET! I have worked in Customer Service for years and I have always noted a customer's account whenever they have called or chatted in about their service. Documentation is important for many reasons. Why is it that COX Representatives DO NOT do that? TRAIN YOUR PEOPLE, COX. You're a bunch of cheap, lazy thieves!
COX has gotten too big for their small panties and I wanna see someone take them out of business. Don't think it can't be done!
Ya'll tick me off - don't bother with a generic Robo response either! I can smell those 10 miles away!