Forum Discussion

jaya9581's avatar
jaya9581
New Contributor
5 years ago

Losing internet constantly throughout day/night

Hi, we have had issues with our internet going out for 30-60 seconds randomly throughout the day. This applies to wired and wireless devices, they all go out at the same time. This has been happening...
blman's avatar
blman
New Contributor

Having the same issue here as well. I've tried contacting COX but they have not been helpful. The interruptions are random and all my devices lose connection only to have them connect a couple of minutes later. They keep telling me that the modem reports nothing wrong.

Allan's avatar
Allan
Moderator
5 years ago
@Blman, When your devices lose service, are they able to still see the wireless network? Also, does this happen with wired devices? -Allan, Cox Support Forums Moderator.