Forum Discussion

wcdosser's avatar
wcdosser
New Contributor
27 days ago

Just got fiber installed yesterday, and it’s not working this morning 🤬

Of course, Cox is no help on a Sunday. They have to send a tech out to fix it. What happened overnight for it to go out?

  • Hi wcdosser 

    I'm sorry to hear you're having trouble with your new fiber service. Our community forums are for customers to discuss technical topics related to Cox service, but our members would not be able to assist with this.  I'm glad you have already been helped and have a tech coming, but if this is not the case, please email your details to cox.help@cox.com for assistance with account specific concerns.