Forum Discussion

markbs's avatar
markbs
New Contributor
3 years ago

Is there anyway to use panoramic wifi pods when the two bands have different SSID?

There are many older wifi devices which can not find the right band unless the 2.4 and 5 are identified with different names. The current limitation of the wifi pods to have both bands on the same na...
frustrated_advanced_user
Gigablast
Internet Connection
panoramic modemrouter
TiffanyR's avatar
TiffanyR
Former Moderator
3 years ago
Hello Markbs,

Pods only work if you have one wifi network name and password. Your network still has both the 2.4 GHz and 5 GHz bands, but now your Gateway will choose the best connection for your devices at any given time. Remember, you may need to reconnect devices to your wifi name and password if they were previously connected to a name designated for a single radio band.

Tiffany R.
Cox Support Forum Moderator
  • Parrotheadaz's avatar
    Parrotheadaz
    New Contributor
    2 years ago

    For those devices who can only use 2.4, when the gateway automatically switches to 5.0, the device is disconnected. Particularly related to security cameras. Hence, 2 separate bands/networks must be functioning for my cameras to be connected all the time. Therefore, a pod will not work here.