is there a way to disable all SPAM filtering on the Cox servers?
I
s there a way to disable all SPAM filtering on the Cox Webmail servers? I notice some valid mail never makes it to my Apple Mail account.
thanks
Forum Discussion
DustinP,
I share the same question as Don244. We are not asking about making our own filters to filter email. We are asking how to disable Cox's automatic spam filtering that is putting real emails in the junk/spam folder. This causes us to miss real emails with real-life potential issues such as missing paying of bills, etc. Having to check both an inbox and a junk/spam folder is not acceptable and users should have the option to turn off Cox's spam filtering such that all inbound email goes to the inbox folder.
Forgot to mention...flagging emails as not spam does NOT help. I spoke with support and the algorithm is simple increment and decrement of a counter. So, if an email is identified as not spam, it may still be considered spam if other people call it as such. This algorithm simply results in random-like behavior. You can have the same email delivered to two different accounts and on one account it can end up in the inbox and on the other account in the spam/junk folder. This simply results in extreme user frustration with no on-going improvement.
