Is is legal for Cox to auto-upgrade my Internet from Starter to Essential???
I'm on autopay and my credit card company sent me a notice of a price increase on my Cox bill.
The way Cox has arranged it, they increased me to "Essential" for some $10 more, and you have to "order" a price decrease to get back to what it was last month, (after they already charged me the new rate.) Plus the way it's all set up, it makes it look like you're ordering a new service (it better not be!) saying my equipment has 2 day shipping.
(I've always had my own modern and wifi gear since the Internet was available. It's downright STUPID to ever rent internet equipment when you can buy a modem on Amazon for what you'll pay in 10 or 12 month's rental fee, and then it's YOURS to keep, with no more fees.
It reminds me of back in the days of "Ma Bell" when the government broke up their monopoly and allowed you to buy your own phone instead of being forced to rent it.