Forum Discussion

4899madi's avatar
4899madi
New Contributor
2 years ago

Internet stops working. White solid light.

I have a question. The past 2 days my internet will stop working on and off every couple of minutes. The light stays a solid white light. We have reset the router/unplugged and replugged, etc and sti...
Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

Do all of your devices stop working all at the same time? Do you have anything connected via Ethernet?

  • JuanC's avatar
    JuanC
    Moderator
    2 years ago

    Hello 4899madi, Please reach out to us at cox.help@cox.com for assistance. We'd love to assist you with this issue. 

     

    Thank you,

    Juan

    Cox Forum Moderator

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      JuanC, why did you post the same message that ChrisJ2 said? We don't need two people saying the same copy/paste answer.

      • ExtraChrispy's avatar
        ExtraChrispy
        Contributor III
        2 years ago

        Because it's what they're required to do.