Forum Discussion

4899madi's avatar
4899madi
New Contributor
12 months ago

Internet stops working. White solid light.

I have a question. The past 2 days my internet will stop working on and off every couple of minutes. The light stays a solid white light. We have reset the router/unplugged and replugged, etc and sti...
Darkatt's avatar
Darkatt
Honored Contributor
12 months ago

Do all of your devices stop working all at the same time? Do you have anything connected via Ethernet?

  • JuanC's avatar
    JuanC
    Moderator
    12 months ago

    Hello 4899madi, Please reach out to us at cox.help@cox.com for assistance. We'd love to assist you with this issue. 

     

    Thank you,

    Juan

    Cox Forum Moderator

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      12 months ago

      JuanC, why did you post the same message that ChrisJ2 said? We don't need two people saying the same copy/paste answer.

      • ExtraChrispy's avatar
        ExtraChrispy
        Contributor III
        12 months ago

        Because it's what they're required to do.