Internet Hiccups and High Uncorrectables
Hi Cox Support,
I have been having the same trouble internet problems for many years. I recently purchased a new DOCSIS3.1 modem to take advantage of Gigablast hoping it would resolve things, but it's just gotten worse. I scaled back to the Ultimate plan.
Often times during gaming there will be latency spikes and I will have to reconnect to the gaming server. Also, during video streaming, there will be many instances where the service has to reconnect.
Here is a screenshot of the uncorrectable issue from my modem.
|Downstream Bonded Channels|
Could someone help address these issues?