Internet drops every day for a full minute at a time about 45+ times a day
Why does your 1 gig per second internet not work? Paying top dollar for a service we aren't receiving for more than half the day. I work 10+ hours a day and when I get home I expect this trash service that you say you're going to give to us to work. But it doesn't. Why am I paying for all the time that your service is down? In any other business, not giving what is paid for is called fraud. Why then can you guys practice fraud without prosecution? All over the internet (when it does work) all I see about cox is how shoddy the connection is and how often it drops. And when you do send representatives nothing ever changes. It's always constant drops and misconnection with you people. I might as well pay for 150 mbps from any other service. At least they wouldn't drop as often as you people do. Any chance I get I recommend against you guys to anyone who asks, and to even those who don't ask. This service is ridiculously poor.