Internet Drops after street update
On April 24 the internet went out as they were doing updates on the main box on the street for the whole neighborhood. Since then my modem disconnects almost daily, and becomes unreachable from the COX end. The only solution is to manually unplug and reset the modem. Otherwise, the Internet stays down. I have exchange the modem at the COX store. I have verified from their end that they see no problem yet every time I contact them, they run me through the entire process again, it is now two weeks of losing service and I am not receiving what I pay for. Is anyone else experiencing somethings sort of this and is there a solution?
