Forum Discussion

verniekthompson's avatar
verniekthompson
New Contributor
5 years ago

Internet Drops - Huge amount of correctable and uncorrectable errors

For about the past month, I have experienced severe issues with my internet connection. It will randomly drop out several times a day. It does this for about 2 to 3 minutes at a time. I contacted Cox...
BenS1's avatar
BenS1
Former Moderator
5 years ago
Hi @Jmaness8391,

I know how frustrating it is to have no resolution while having internet issues. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?

Ben S.
Cox Support Forums Moderator
michael_mitch's avatar
michael_mitch
New Contributor II
5 years ago

No amps/splitters. Cable was a straight shot.