Forum Discussion

GLJ's avatar
GLJ
New Contributor
4 years ago

Internet Download speed

I used to get 30 Mbps download after I upgraded to Cox recommended DOCSIS 3.1 modem, however recently (last month or so) the download speed has been capped at 10 Mbps.  The only reason I upgraded from  DOCSIS 3.0 modem to  DOCSIS 3.1 modem was at Cox suggestion to get 500 Mbps Dn and 30 Mbps Up.  What's the deal!

  • bearone2's avatar
    bearone2
    Contributor III
    4 years ago

     no, cox didn't offer 500/30....it's been 500/10 for a long time!!