This is very unprofessional and unacceptable. I woke up to an alert around 4am this morning stating internet connection down. I work from home! I need these services to conduct my business. I start my shift at 6am. Got ANOTHER alert saying internet connection will be back on for 7:48am. Now I get another alert saying 11:48am. This is so frustrating and irritable at this point. From 6 - 11:48am I have missed 5 hours of work. This is so unprofessional and unacceptable. I think I will be changing services. I got Cox services because I thought it was better, but unfortunately I was wrong. I can't believe that I can't start work since 6am!! My day is all over the place without my internet connection that I need to work very dissatisfied with the services at Cox!!!