Forum Discussion

Dane85's avatar
New Contributor
12 months ago

Internet down in Gilbert since 2pm yesterday.

Internet has been down in Gilbert AZ in my neighborhood since 2pm yesterday (Thursday). When I call tech support the message says there is an outage in my area and a customer service rep cannot help me, then it disconnects. Is there an eta? Do we know what's going on?

1 Reply

  • WiderMouthOpen's avatar
    Esteemed Contributor

    There is a thread on outages in Phoenix. I hear some parts are upgrading to fiber. What model modem do you have and what are your signal levels? Is service completely down?