Forum Discussion

Benito_Estudill's avatar
New Contributor
4 years ago

Internet disconnects every 30 minutes

My internet has been going out multiple times a day. Just signed up with Cox less than a week ago with their Gigabit internet plan so I expect reliable high speed internet but outages happen every 30 minutes

1 Reply

  • JonathanJ's avatar
    Former Moderator

    I've checked the surrounding area and not showing any recent outages the modem signal levels up to spec. Are you able to hardwired a device for testing purposes just to see if you stay connected?

    Jonathan J
    Cox Moderator