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Benito_Estudill's avatar
Benito_Estudill
New Contributor
5 years ago

Internet disconnects every 30 minutes

My internet has been going out multiple times a day. Just signed up with Cox less than a week ago with their Gigabit internet plan so I expect reliable high speed internet but outages happen every 30 minutes

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Benito

    I've checked the surrounding area and not showing any recent outages the modem signal levels up to spec. Are you able to hardwired a device for testing purposes just to see if you stay connected?

    Jonathan J
    Cox Moderator