fr3aksh0New Contributor5 years agoInternet disconnects and won't reconnect. Hi I got a thing in the mail saying I need to take my modem in to upgrade it. It was a fat Motorola. I get a arris tm3402a. We also had to down grade to basic cable and got miniboxes. So install the ...Show More
JonathanJFormer Moderator to fr3aksh05 years ago@Fr3aksh0 If you're still having an issue accessing the internet please email the full=service address and full name to cox.help@cox.com so we can investigate. Jonathan J Cox Moderator
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