Forum Discussion

fr3aksh0's avatar
fr3aksh0
New Contributor
6 years ago

Internet disconnects and won't reconnect.

Hi I got a thing in the mail saying I need to take my modem in to upgrade it. It was a fat Motorola. I get a arris tm3402a. We also had to down grade to basic cable and got miniboxes. So install the ...
fr3aksh0's avatar
fr3aksh0
New Contributor
6 years ago

There is no connection period even when hard wired.

JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
@Fr3aksh0

If you're still having an issue accessing the internet please email the full=service address and full name to cox.help@cox.com so we can investigate.

Jonathan J
Cox Moderator