Forum Discussion

fr3aksh0's avatar
fr3aksh0
New Contributor
5 years ago

Internet disconnects and won't reconnect.

Hi I got a thing in the mail saying I need to take my modem in to upgrade it. It was a fat Motorola. I get a arris tm3402a. We also had to down grade to basic cable and got miniboxes. So install the ...
fr3aksh0's avatar
fr3aksh0
New Contributor

There is no connection period even when hard wired.

JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Fr3aksh0

If you're still having an issue accessing the internet please email the full=service address and full name to cox.help@cox.com so we can investigate.

Jonathan J
Cox Moderator