Forum Discussion
Darkatt
2 years agoHonored Contributor
If you are getting noise, a high pitched whine from your modem, replace it. That's a sound the device electronics make when failing. If it's Cox's modem, take it to your nearest solution store and exchange it. If you own it and it's under warranty, contact the warranty holder. If it's yours outright, look for a replacement. You should NOT be hearing any noises from the modem. BTW, that's probably what's causing your intermittent loss of internet, Not Cox's system.
rmarkham60
2 years agoNew Contributor
Thank you. That was my next option which was to return Cox’s modem for another one.
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