"insecure connection" on cox webmail?
this is a new problem for me. it's locked when i open it, but as soon as i start viewing mail, the symbol comes up for "not secure." i can type in "https//" and it goes back to the lock symbol, but...
Forum Discussion
currently my forms link has gone to insecure. i have tried log in lots of ways. i've gone to "my connection," i've typped "https//..." myemail.cox.net or idm.east.cox.net". the lock symbol is there when i start. but if i go into anything it comes back insecure. could it be something in my chrome or windows 10 settings?
@socaltransplant, are you experiencing the "insecure connection" error on other devices? Would you be able to check for us? If this issue is isolated to one device, then it's possible that outdated settings or OS versions could be the culprit.
www.cox.com/.../minimum-system-requirements-by-cox-internet-package.html
-Kevin M. Cox Support Forum Moderator
www.cox.com/.../minimum-system-requirements-by-cox-internet-package.html
-Kevin M. Cox Support Forum Moderator
as mentioned above, it also happens on my bootcamped apple running win7. i just played with my ipad mini. i'm not as familiar with the ios so i hadn't noticed, but after i click thru a couple of mails, that lock disappears too. and it's also on forums.cox.net. websites other than cox seem to work as normal. just sayin...i think we know where the problem is. but why? and is it just me? or has no one else noticed. this is a new computer (dec) and all my systems say they're up to date. not familiar with win10. but on win7 too. the other thing i tried was to disable the only chrome extension i use because it's last pass. i did not disconnect on win7. no difference noticed.
- Hello, thank you for elaborating and I apologize for overlooking some of the information. I feel it may be best to have a specialist from our Cox Complete Care department investigate this further for you. For the next 60 days, the advanced technical support sessions that Cox offers for $10 per month will be free.
www.cox.com/.../cox-complete-care.html
-Kevin M. Cox Support Forum Moderatorjust fyi, after reading some things, i reset my modem tonight. that didn't help either. is what you're suggesting complete care? the guy i talked to on the phone from complete care was rude, dismissive & did not fix the problem, but called it cleared. how is what you're proposing different? other than it's usually an extra cost. go figure.
kevin..or tiff or coleen..this link takes me to a page explaining how great thou art, but when i click to sign up...it says i'm not eligible for "this offer." but it doesn't mention an offer of any kind. most of cox's links are broken & no one seems to check them out before passing along. do i call? do i need a code to get this free?
- Sorry about that, Socal. Cox Complete Care (CCC) subscribers can call the CCC dedicated support line at 1-877-COX- ASST (1-877-269-2778). -Becky, Cox Support Forums Moderator
