Forum Discussion

tcook0521's avatar
tcook0521
New Contributor
5 years ago

Insanely low connection speeds.. Regular time outs. My ping stays through the roof

I am just going to post this here to see if Cox can do anything to fix my actual connection speeds. I never understand Cox, when we had the second best package i averaged around 100 mbps maintained c...
Dave9's avatar
Dave9
Contributor III
5 years ago

WiFi speeds are totally outside of Cox's control. These can be affected by many factors including the actions and equipment of your neighbors. If speeds are slow on wired connection, post your modem's signal status page and log page here so others can look at it and help you narrow down the problem.