Forum Discussion

JasonLT's avatar
JasonLT
New Contributor
4 months ago

If you live in 89081 zip code, Do not change to Fiber.

Never had a problem with our internet before we changed to fiber. Since we changed we’ve had not but problems. The first ONT burnt out after 2 days. Now there wired signal is failing and we have no i...
desertengineer1's avatar
desertengineer1
New Contributor III
4 months ago

I would just avoid the newer service completely.  This is happening to our neighborhood every day.  Two visits from a technician that had no idea what an ITN was, but even after testing and a full line replacement, SURPRISE, the entire neighborhood STILL loses internet every day.

 

  • SharielH's avatar
    SharielH
    Moderator
    4 months ago

    desertengineer1, I am sorry you've been having issues with the service in your area. We want to help. Feel free to send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance.