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Matt_Kloberdanz's avatar
Matt_Kloberdanz
New Contributor
6 years ago

I keep getting emails that my email account is inactive

Hi, I keep getting email notifications that my email account is flagged as inactive and will be deleted. I use that account and have logged in recently, but I still keep getting the emails saying I don't use it. What can I do to keep it open and stop getting the emails?

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    6 years ago
    Hi Matt Kloberdanz,

    That is odd. Can you forward us the email to cox.help@cox.com so that we can check to see if that is a legitimate email?