Forum Discussion

CTH's avatar
CTH
New Contributor
4 years ago

I haven't received an e-mail since June 24th

Cox detected suspicious on my e-mail and locked the account.  I got on with support and changed the password.  They unlocked account, but I haven't received an e-mail since June 24th on my iphone. I also lost all history on e-mail on cox server

  • LisaH's avatar
    LisaH
    Moderator
    4 years ago
    Hi CTH. . This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Thanks, Lisa, Cox Support Forums Moderator